EZAgent System Requirements:

The following technical requirements are what you must have to install and run EZAgent. These system requirements and recommendations are subject to change as technology evolves. For more detail on configuration and setup see the product User Manual.

Using EZAgent with UAC/Restricted Permissions? Please read this

Server*:

  • 2+ Quad core processor (or better)
  • 8+ GB RAM (16+ recommended)
  • 1 GB HD space free ** (NAS drives are not supported)
  • Gigabit wired network***
  • Supported operating systems: Windows 10 & 11 Professional version; Standard or Enterprise (not Essentials) versions of Server 2016, Server 2019, Server 2022
  • Internet connection for updates and support
  • TCP Port 1163 opened (to check subscription status for update password)

*Initial HD space for program and database storage, this does not include document and backup file storage (which is likely to use up significantly more space if the agency utilizes document management options).

**Databases are prone to corruption over wireless networks.

*** Hyper-V is not supported due to the inability to disable write behind caching.

 

Workstation:

  • Dual core processor (or better)
  • 8+ GB RAM
  • 100 MB HD space free
  • Gigabit wired network***
  • Windows 10 & 11 Professional version recommended
  • Internet connection for technical support
  • Installed default printer driver
  • TCP Port 1163 opened (to check subscription status for update password)

****If workstation accesses the program through the network.


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